Is the data center completely owned by you or do you co-locate?

We have both. We have our own servers and we also have partnerships with some of the worlds best data centers around the world.

Do you offer web designing, maintenance and programming services?

For any customer design related inquiries please fill out the form on our contact page www.jmlhost.com/contact

Where are you located?

We are headquartered  in Hollywood, Fl, USA

What is the policy on ``SPAM`` and ``unsolicited emails``?

We will not tolerate any spam whatsoever on our servers. We will monitor all accounts for spam and give you a warning to stop if you are in fact sending spam on our servers.


How do I upload files to my website?

There are 2 ways to upload your website. Through cPanel or FTP. Please click the link below.

Uploading site startup guide

How do I transfer my domain to JML Host?

You will have to contact your current registrar and have them unlock your domain so it can be transferred. After your domain is unlocked ask them for a authorization code. You will need this code when you signup on our website. On our site when you select transfer there will be an option to put your EPP code in which is your authorization code. The time frame really depends on your current registrar. It could take 1 to 7 days to complete the transfer.

How do I transfer my domain away from JML Host?

Contact us to unlock your domain and give you authorization code as well. You will need to verify your account first before we give you this information. After you receive this information you can contact the registrar you want to transfer to and proceed with the transfer.

Is your hosting pure SSD or hybrid ?

Our servers are pure SSD.

How does email setup work?

We can set your emails up in 24 to 48 hours. If they need to be setup in less time please let us know.


Do you offer SSL installation?

Yes we do. We can set this up for you for $99 per year.

Is my domain always FREE?

Your domain is always FREE as long as you have a hosting plan with JML Host.

How do I build my website ?

Below is an article focused on different ways to build your website including templates or custom design. Please click on the link below.

How to make a website

When people fill out my form on the website it goes to spam why?

If you haven’t already did this please whitelist the following domains through your email provider equinox.websitewelcome.com and  sens.websitewelcome.com we can also do this for you if you do not know how.

When registering with JML is everything in my name?

Yes. Everything is in your name and is registered to you. We simply manage it for you. We will never keep your domain with us under any circumstances if you decide you do not want to stay with JML Host we will agree to release your domain.

Can I make my domain information private?

Yes. When signing up during checkout you will see an option for privacy protection. Click that and your information will be private. This is a service we are offering for FREE for a limited time.


Is JML's website safe?

Yes we are encrypted with some of the best security in the world. We make it a priority to keep our information along with our clients information safe at all times.

Does JML keep my credit card on file?

Yes. We do keep your credit card on file but we cannot see the credit card numbers. It is encrypted so we only see the last 4 digits of the card. The system keeps it for recurring payments annually.